Brand Track Survey

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Q1. Overall, how satisfied are you with Trolley.sg (Rhinovo) product's?
A) Very SatisfiedB) SatisfiedC) NeutralD) DissatisfiedE) Very Dissatisfied

Q2. Do you think Trolley.sg (Rhinovo) is value for money?
A) DefinitelyB) ProbablyC) Probably notD) Definitely notE) Not sure

Q3. Do you think Trolley.sg (Rhinovo) has strong brand image?
A) DefinitelyB) ProbablyC) Probably notD) Definitely notE) Not sure

Q4. How satisfied are you with Trolley.sg (Rhinovo) products overall quality?
A) Very SatisfiedB) SatisfiedC) NeutralD) DissatisfiedE) Very Dissatisfied

Q5. How is your usage experience with Trolley.sg (Rhinovo)?
A) Very SatisfiedB) SatisfiedC) NeutralD) DissatisfiedE) Very Dissatisfied

Q6. How satisfied are you with Trolley.sg (Rhinovo) after sales support?
A) Very SatisfiedB) SatisfiedC) NeutralD) DissatisfiedE) Very Dissatisfied

Q7. How satisfied is your purchase experience with Trolley.sg (Rhinovo)?
A) Very SatisfiedB) SatisfiedC) NeutralD) DissatisfiedE) Very Dissatisfied

Q8. How often do you use Trolley.sg (Rhinovo) product's?
A) DailyB) Several times a weekC) Once a weekD) Several times a monthE) Once a month or less often

Q9. What sort of enhancement would you like to add to the Trolley.sg (Rhinovo) product/s you have purchased?


Q10. Will you continue buying Trolley.sg (Rhinovo) products in the future?
A) DefinitelyB) ProbablyC) Probably notD) Definitely notE) Not sure

Q11. If you are considering buying Trolley.sg (Rhinovo) products in future, what are the types of
product/s that you will consider?
A) Hand Pallet TruckB) Electric Pallet TruckC) Electric StackerD) Electric Reach TruckE) Electric ForkliftF) Table Lift TruckG) Others

Q12. Would you recommend Trolley.sg (Rhinovo) product's to your friend's or affiliate's?
A) DefinitelyB) ProbablyC) Probably notD) Definitely notE) Not sure

Q13. Do you have any requirement for material handling equipments in the future?
A) Yes, may require within 3 monthsB) Yes, may require within 4 – 6 monthsC) Yes, may require within 7 – 11 monthsD) Yes, may require within 1- 2 years, or moreE) No requirement

Q14. If you have any additional feedback about your buying experience with Trolley.sg (Rhinovo) and the product/s, and suggestions to improve, please share below


Q15. Do you allow us to showcase your valuable comments in this survey for our
portfolio testimonies or/and marketing purposes (ie. website, corporate brochure,
flyers, posters, etc)?
A) YesB) No

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